Servicing All Throughout Cork City
Servicing All Throughout Cork City
Last Updated: September 23, 2025
Welcome to 021 Electrician (“we,” “our,” or “us”). We are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect the personal data you provide to us through our website (https://021electrician.com/), particularly via our Contact Us and Solar Estimator forms, in compliance with the General Data Protection Regulation (GDPR).
By using our website and submitting your information, you agree to the collection and use of information in accordance with this policy.
The data controller responsible for your personal data is:
021 Electrician
C4 Brook House, Donnybrook Commercial Centre, Donnybrook, Cork, T12 K2H0, Ireland
Email: office@021.ie
Phone: 1800 353 999 | +353 21 2032 111
Full Name
Email Address
Phone Number
Message content
Full Name, Email Address, and Phone Number
Property Address / Eircode
Property details (e.g., property type, roof type, stories, usage, electricity bill)
IP address
Browser type and version
Device and operating system
Website usage data (via cookies and analytics tools)
We use the data we collect for the following purposes:
To respond to your inquiries
To provide solar system estimates and proposals
To follow up regarding your enquiry or project (including scheduling site visits)
To improve our website and services
To comply with legal obligations
We will never sell your personal data to third parties.
We rely on the following lawful bases under GDPR:
Consent: When you voluntarily submit forms or agree to cookies.
Contractual Necessity: When processing your data to provide an estimate or prepare for a potential service agreement.
Legitimate Interests: For website analytics, improving our services, and ensuring website security.
We may share limited personal data with trusted third parties in order to provide our services:
OpenSolar – We may transfer details from the Solar Estimator (such as name, email, property address, and usage data) to OpenSolar, a solar design platform we use to generate proposals. OpenSolar may process data on servers outside the European Economic Area (EEA). Where this occurs, safeguards such as the European Commission’s Standard Contractual Clauses (SCCs) are applied.
Google Analytics – We use Google Analytics to understand how visitors use our website. This may involve the transfer of anonymised visitor data to Google LLC in the United States. Google participates in the EU–U.S. Data Privacy Framework, which has been recognised by the European Commission as providing adequate protection for personal data.
Other Service Providers – Our hosting, IT support, and email providers may also process your data strictly under GDPR-compliant agreements.
We ensure that all third-party processors implement strong data protection safeguards.
Contact enquiries: retained up to 12 months after resolution.
Solar Estimator data: retained up to 24 months for project follow-up, unless you request deletion.
Google Analytics: retained for 14 months, after which data is anonymised or deleted.
We implement appropriate technical and organisational measures to protect your data from loss, misuse, and unauthorised access, including secure HTTPS connections and restricted data access.
You have the following rights under GDPR:
Access – Request copies of your data.
Rectification – Request correction of inaccurate or incomplete data.
Erasure – Request deletion of your data (“right to be forgotten”).
Restriction – Request limited processing of your data.
Portability – Request transfer of your data to another provider.
Objection – Object to processing, including profiling and direct marketing.
To exercise these rights, contact us at office@021.ie. We will respond within one month.
You also have the right to lodge a complaint with the Data Protection Commission (DPC) Ireland: https://www.dataprotection.ie/.
Our website uses cookies to enhance your browsing experience. These include:
Essential cookies (required for site functionality)
Analytics cookies (Google Analytics)
When you first visit our site, you will see a cookie consent banner giving you the option to accept or reject non-essential cookies. You can also manage cookies in your browser settings.
Our services are not directed to individuals under the age of 16. We do not knowingly collect data from children. If we discover that we have inadvertently collected such data, we will delete it immediately.
We may update this Privacy Policy periodically. Updates will be posted on this page with the revised “Last Updated” date.
If you have any questions about this Privacy Policy or our data practices, please contact us at:
021 Electrician
C4 Brook House, Donnybrook Commercial Centre, Donnybrook, Cork, T12 K2H0, Ireland
Email: office@021.ie
Phone: 1800 353 999 | +353 21 2032 111
Typically replies within a few minutes
Front Desk is Closed but we are still Answering the Phone
Just left us a star review
Called late on a Saturday night after losing all electricity. Brian responded immediately and did basic checks over the phone to ensure a call out was needed. He arrived very quickly and was able to quickly diagnose and fix a burning mains wire which was a serious hazard. He was very thorough in doing additional checks and testing afterwards to ensure there was no additional immediate hazards. Would highly recommend for any issues!
We went with 021 Electrical through the community solar scheme for our estate, and they've been excellent from start to finish. Brian put the proposal together and it was clear and properly costed — including the remedial electrical work our house needed before the system could go in, all itemised up front with no surprises later. They handled the SEAI grant side without fuss. Killian was our electrician and he was absolutely brilliant — knew exactly what he was doing, explained everything as he went, and nothing was a bother. The whole crew were incredibly clean and tidy too. You genuinely wouldn't have known they'd been in the house — not a bit of mess left behind. The system was up and running as promised, and they took the time to walk us through the settings so we could make the most of night-rate charging. Would recommend them to anyone considering solar in Cork
Very efficient, professional while also be being friendly and made certain to clean up before leaving. Thank you for making a difficult situation as easy as possible.
Huge thanks to Brian at 021 Electrician. We lost power to our sockets late on a Sunday night when the RCD tripped and seemed totally jammed. I rang the 24 hr emergency number and Brian answered the call straightaway. I explained my issue and he asked for a few photos of the fuse board and patiently talked me through how to safely get the switch back up and test the circuits. He even stayed online until we had everything working perfectly again. It is so rare to find a tradesman that responsive and genuinely helpful late on a weekend. Absolutely top-class service, I highly recommend him to anyone around East Cork.
By far the most professional and efficient tradespeople I have met. Cannot fault them. Thanks Dylan Brian and the lads.
