Servicing All Throughout Cork City
Servicing All Throughout Cork City
Last Updated: December 15, 2025
These Terms and Conditions apply to electrical services provided by 021 Electrician (“we”, “us”, “our”). They sit alongside any written quote, scope of works, invoice, or booking confirmation we give you. If there is a conflict, the written quote or invoice terms take priority.
By booking work with us, you agree to these Terms.
Quotes are based on the information you give us and, where relevant, a site visit.
If the scope changes, access is restricted, hidden defects are found, or additional work is needed for safety or compliance, we may issue a revised quote or charge for variations.
Unless stated, quotes are valid for a reasonable period and may be affected by supplier price changes.
You agree to provide safe, reasonable access to the property and the work area at the agreed time.
If we arrive and cannot access the job, or the site is not ready, a callout or wasted visit charge may apply.
If you need to cancel or reschedule, please give as much notice as possible. Short notice cancellations may be charged where we have reserved time, ordered materials, or turned away other work.
Emergency callouts and urgent hazards may affect scheduled times. We will keep you informed where we can.
Prices may include labour, materials, certification, and disposal where stated. If not stated, they are not included.
Parts and materials may be substituted with equivalent items if availability changes, unless you specify otherwise in advance.
Any additional work requested on site will be priced separately.
Payment terms will be shown on your invoice or agreed in writing.
Late payments may result in follow up charges, suspension of non urgent work, or delays to further scheduling.
Where deposits are agreed for larger jobs or ordered materials, the deposit must be paid before materials are ordered or work begins.
You agree to:
provide accurate information about the property and the issue
point out known hazards (for example asbestos, water leaks, damaged structures, pest issues, or previous electrical faults)
ensure pets are secured and the work area is clear and safe
obtain landlord, management company, or third party permissions where needed
confirm the location of hidden services if known (cables, pipes, alarms, data cabling)
We may refuse to proceed if we believe the site is unsafe.
We carry out work in line with applicable Irish standards and safe working practices. If we identify an immediate safety risk, we may recommend isolating circuits or making safe before proceeding with other works.
Certification will be provided where required and where the agreed scope includes it.
We stand over our workmanship for a reasonable period. Manufacturer warranties apply to supplied products.
This does not cover faults caused by misuse, accidental damage, third party interference, water ingress, vermin, or pre existing wiring issues outside the agreed scope.
If you believe there is a defect, you must notify us within a reasonable time and allow us the opportunity to inspect and remedy it.
Older properties can have unknown or non compliant wiring. We are not responsible for defects we could not reasonably detect without intrusive investigation, unless we have agreed to that investigation as part of the job.
Nothing in these Terms limits your rights under Irish consumer law.
To the fullest extent permitted by law:
we are not liable for indirect or consequential loss (such as loss of profit, business interruption, or missed savings)
our liability for direct loss is limited to the value of the work carried out for the relevant job, unless law says otherwise
We are not responsible for delays caused by events outside our control, including severe weather, supplier issues, power network faults, road closures, illness, or emergencies.
We may take before and after photos for job records. We will only use identifiable photos for marketing if we have your permission. If you do not want photos taken, tell us before work starts.
If you have a concern, contact us as soon as possible with:
the job address
the date of work
a clear description of the issue and any photos
We will aim to resolve issues fairly and promptly.
We process personal data (name, contact details, address, job details, billing information) to provide quotes, bookings, and services. For details, retention, and your GDPR rights, see our Privacy Policy on the website.
These Terms are governed by the laws of Ireland. Any disputes will be handled by the Irish courts, subject to mandatory consumer protections.
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Just left us a star review
We had work done in our own house and my father's house and we highly recommend 021 Electrician. Brian and Dylan and the team were a pleasure to work with. When they give you a time and day for work they will be there and on time. From changing light fixtures to wiring no job was too small. So my opinion and my father's opinion we would highly recommend them.
021 have worked in my home a number of times They are efficient, friendly and most importantly very knowledgeable and Safety conscious. They are also forward thinking and advise me on new products. I wouldn't trust anybody else and I highly recommend them.
I would highly recommend Brian, we contacted him on a bank holiday Sunday, he came back to us straight away and sorted our electrical problem in no time and with no fuss, I will definitely be contacting him again, Mary Flynn, ballincollig.
Great service. Punctual and professional. Would highly recommend 021 Electrician.
I highly recommend 021 Electrician. I first contacted Brian on a bank holiday Sunday night. 021 Electrician provide 24 hour service. I was so lucky I could speak with Brian who kindly reassured me & advised me, which was great peace of mind for me. Both Brian & Dylan called to look after my issue. Two absolute gentlemen, most professional, efficient & skilled. Yesterday, two of their team completed other work. Unfortunately, I did not get their names, but again, most professional, efficient & skilled. The booking system is easy to navigate & Heather is very accommodating & will look after you arranging a time that suits. Absolutely, great professional service, deserves more than five stars.
