Servicing All Throughout Cork City
Servicing All Throughout Cork City
Last Updated: December 15, 2025
These Terms and Conditions apply to electrical services provided by 021 Electrician (“we”, “us”, “our”). They sit alongside any written quote, scope of works, invoice, or booking confirmation we give you. If there is a conflict, the written quote or invoice terms take priority.
By booking work with us, you agree to these Terms.
Quotes are based on the information you give us and, where relevant, a site visit.
If the scope changes, access is restricted, hidden defects are found, or additional work is needed for safety or compliance, we may issue a revised quote or charge for variations.
Unless stated, quotes are valid for a reasonable period and may be affected by supplier price changes.
You agree to provide safe, reasonable access to the property and the work area at the agreed time.
If we arrive and cannot access the job, or the site is not ready, a callout or wasted visit charge may apply.
If you need to cancel or reschedule, please give as much notice as possible. Short notice cancellations may be charged where we have reserved time, ordered materials, or turned away other work.
Emergency callouts and urgent hazards may affect scheduled times. We will keep you informed where we can.
Prices may include labour, materials, certification, and disposal where stated. If not stated, they are not included.
Parts and materials may be substituted with equivalent items if availability changes, unless you specify otherwise in advance.
Any additional work requested on site will be priced separately.
Payment terms will be shown on your invoice or agreed in writing.
Late payments may result in follow up charges, suspension of non urgent work, or delays to further scheduling.
Where deposits are agreed for larger jobs or ordered materials, the deposit must be paid before materials are ordered or work begins.
You agree to:
provide accurate information about the property and the issue
point out known hazards (for example asbestos, water leaks, damaged structures, pest issues, or previous electrical faults)
ensure pets are secured and the work area is clear and safe
obtain landlord, management company, or third party permissions where needed
confirm the location of hidden services if known (cables, pipes, alarms, data cabling)
We may refuse to proceed if we believe the site is unsafe.
We carry out work in line with applicable Irish standards and safe working practices. If we identify an immediate safety risk, we may recommend isolating circuits or making safe before proceeding with other works.
Certification will be provided where required and where the agreed scope includes it.
We stand over our workmanship for a reasonable period. Manufacturer warranties apply to supplied products.
This does not cover faults caused by misuse, accidental damage, third party interference, water ingress, vermin, or pre existing wiring issues outside the agreed scope.
If you believe there is a defect, you must notify us within a reasonable time and allow us the opportunity to inspect and remedy it.
Older properties can have unknown or non compliant wiring. We are not responsible for defects we could not reasonably detect without intrusive investigation, unless we have agreed to that investigation as part of the job.
Nothing in these Terms limits your rights under Irish consumer law.
To the fullest extent permitted by law:
we are not liable for indirect or consequential loss (such as loss of profit, business interruption, or missed savings)
our liability for direct loss is limited to the value of the work carried out for the relevant job, unless law says otherwise
We are not responsible for delays caused by events outside our control, including severe weather, supplier issues, power network faults, road closures, illness, or emergencies.
We may take before and after photos for job records. We will only use identifiable photos for marketing if we have your permission. If you do not want photos taken, tell us before work starts.
If you have a concern, contact us as soon as possible with:
the job address
the date of work
a clear description of the issue and any photos
We will aim to resolve issues fairly and promptly.
We process personal data (name, contact details, address, job details, billing information) to provide quotes, bookings, and services. For details, retention, and your GDPR rights, see our Privacy Policy on the website.
These Terms are governed by the laws of Ireland. Any disputes will be handled by the Irish courts, subject to mandatory consumer protections.
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Just left us a star review
Called late on a Saturday night after losing all electricity. Brian responded immediately and did basic checks over the phone to ensure a call out was needed. He arrived very quickly and was able to quickly diagnose and fix a burning mains wire which was a serious hazard. He was very thorough in doing additional checks and testing afterwards to ensure there was no additional immediate hazards. Would highly recommend for any issues!
We went with 021 Electrical through the community solar scheme for our estate, and they've been excellent from start to finish. Brian put the proposal together and it was clear and properly costed — including the remedial electrical work our house needed before the system could go in, all itemised up front with no surprises later. They handled the SEAI grant side without fuss. Killian was our electrician and he was absolutely brilliant — knew exactly what he was doing, explained everything as he went, and nothing was a bother. The whole crew were incredibly clean and tidy too. You genuinely wouldn't have known they'd been in the house — not a bit of mess left behind. The system was up and running as promised, and they took the time to walk us through the settings so we could make the most of night-rate charging. Would recommend them to anyone considering solar in Cork
Very efficient, professional while also be being friendly and made certain to clean up before leaving. Thank you for making a difficult situation as easy as possible.
Huge thanks to Brian at 021 Electrician. We lost power to our sockets late on a Sunday night when the RCD tripped and seemed totally jammed. I rang the 24 hr emergency number and Brian answered the call straightaway. I explained my issue and he asked for a few photos of the fuse board and patiently talked me through how to safely get the switch back up and test the circuits. He even stayed online until we had everything working perfectly again. It is so rare to find a tradesman that responsive and genuinely helpful late on a weekend. Absolutely top-class service, I highly recommend him to anyone around East Cork.
By far the most professional and efficient tradespeople I have met. Cannot fault them. Thanks Dylan Brian and the lads.
